Wednesday 29 August 2007

10 Qualities for a Manager

 One who considers the Company expectations to be the base from which to build, rather than the ceiling to reach

 One who can maintain high operational standards through proper recruitment, team building, training, and delegation and follow up, and who is continuously trying to find a balance between control and growth.

 One who takes seriously Local Store Marketing and works hard to make time to get out into the community and get involved, rather than finding reasons why he/she doesn't have the time.

 One who develops a safe and friendly work environment by proper training and open, two-way communication.
One who challenges himself/herself and others to think outside the box when it comes to Customer service, Customer recovery, Local Store Marketing, etc.

 One who understands the difference between working hard and working smart, and who is open to new ways of doing things.

 One who can handle higher sales volume and still manage to take care of his/her administrative responsibilities.

 One who leads by example, communicates high expectations and standards to his/her team, and holds the team accountable for meeting those standards and expectations.

 One who takes a personal interest in the growth of his/her assistants, regardless of where or with whom the assistant began his/her training.

 One who works well with the rest of the management team and contributes his/her part while earning the respect of their peers.

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